SUMMARY
Results-driven professional with a proven track record of leadership, process optimization and technical problem-solving, now transitioning into DevOps Engineering. Bringing years of experience mentoring teams, streamlining workflows and driving automation, complemented by a strong foundation in AWS, Linux, containerization, Terraform, and CI/CD pipelines. Adept at bridging technical and business needs through clear documentation, effective communication and hands-on engineering. Passionate about leveraging cloud-native technologies to build scalable, secure and efficient infrastructure.
SKILLS, CERTIFICATIONS & TRAINING
AWS
- Serverless microstacks: Lambda, DynamoDB, S3, SNS, SQS, API GW
- Container deployments: Fargate, ECS, ECR, EKS
- Networking: VPC, subnetting, IGW, NGW, Route 53, endpoints
- Data engineering: Glue, Athena, RDS, EventBridge
- High availability: Multi-AZ deployments, ALB, auto-scaling, CloudFront
- Security: IAM, STS, KMS, SSM, security groups
Languages
- Bash: automation, admin, remote deployments, patching, backup/recovery, troubleshooting
- Python: automation, unit testing, Lambda functions, data processing, integrations, web development
- SQL: administration, data analysis
- Other: YAML, JSON, JavaScript, HTML, CSS XML, R
CI/CD
- Git version control: branching, rebasing, forking, pull requests, documentation
- GitHub Actions: automated testing & deployments, matrices, semantic versioning, secrets
Containers
- Docker: containerization, reverse proxies, registries, migration, troubleshooting
- Kubernetes: Helm, monitoring (Prometheus/Grafana), config maps, security contexts, persistent volume claims
Infrastructure as Code
- Terraform: modules, state-locking, remote states, user data, security, secrets management
Certifications
- AWS: Solutions Architect Associate, Cloud Practitioner
- CompTIA: Linux+, Cloud+, Security+, Network+, A+, Project+
- Google: Data Analytics, IT Automation w/Python, IT Support
Boot Camps & Courses
- Python: 100 Days of Code: The Complete Python Pro Bootcamp
- Terraform: Terraform for AWS
- Kubernetes: Microservices, Securing Containers and Kubernetes Ecosystem, Getting Started with Kubernetes
- API: Building RESTful APIs with Node.js & Express, Learning Node.js
- Oracle: Oracle 12c Administration, Oracle 12c Backup & Recovery
PROFESSIONAL EXPERIENCE
Automatic Data Processing | Tempe, AZ
EDI Implementation Specialist | February 2024 to present
- Lead BPI adoption as Change Champion to mentor and upskill associates
- Migrate 10+ legacy connections weekly, ensuring accurate data integration
- Partner with Development Team to identify, track and resolve 15+ bugs through JIRA
- Independently develop and distribute X12 834 Standard syntax highlighter, promoting 3x analysis speed
- Secure transmission of insurance benefits PHI per HIPAA requirements, maintaining compliance
- Analyze XML mapping templates and SQL queries, assisting in template enhancements as needed
- Drive 50+ concurrent EDI implementations, ensuring organization and priority alignment using Agile methodology while delivering 67% of projects ahead of schedule
AGM Tech Solutions @ADP | Tempe, AZ
EDI Senior Specialist | August 2023 to February 2024
- Developed and maintained documentation for team knowledge management
- Restored client confidence by communicating with patience and clarity to resolve escalated cases with 65% closure rate under one week
- Led team performance with 267 case closures among 43 members during peak season
- Effective use of Customer Relationship Management platform Salesforce for case management and task creation
Duly Signified, LLC | Phoenix, AZ
Consultant | September 2017 - November 2023
- Advised automotive multinational company on computer-assisted translation (CAT) project workflows, translation memory management and glossary distribution for 250% increase in consistency and 70% cost reductions in translations of thousands of engineering documents
- Presented analysis of LLM-generated translations to e-commerce conglomerate for internal review to support business decisions
- Consulted DOJ on bilingual recorded interview and gave expert testimony regarding the accuracy and reliability of evidence presented to the court
- Leveraged cloud API services for automated translation validation, quality assurance, and terminology consistency
- Collaborated with engineering teams to ensure accuracy in translated technical content
Cosmich, Simmons & Brown - Strategic Business Solutions | Scottsdale, AZ
Team Lead | January 2017 - October 2019
- Identified overly-broad queries and consulted on sufficient and necessary scopes in special reviews, directly leading to cost savings approaching $500,000
- Developed database queries to automate QC and validation assignments for fully compliant coding of 1M+ documents
- Oversaw multiple teams and projects concurrently
- Analyzed 100k+ document pools to identify key areas of interest, and reported insights to Director and legal counsel, enabling agile pivots in legal strategy
- Maintained technical documentation, realigning large projects with client requirements
- Implemented backup solution for business critical data
Ryley, Carlock & Applewhite - Document Control Group | Phoenix, AZ
Team Lead | July 2011 - December 2016
- Coordinated and mentored teams of 35+ translators/attorneys to meet rolling production deadlines of up to 50,000 documents per month
- Advised name partners, executives, reviewers and other stakeholders, providing clarity and nuance
- Streamlined 130+ pages of protocol instructions into a fully indexed SOP reference guide, empowering associates to work independently and productively
PROJECTS
Kubernetes Migration | Kubernetes, Docker, Bash, Git, YAML
- Containerized traditional app package and refactored configuration for k8s deployment
- Monitoring and time series data graphing with Prometheus & Grafana
- Developed ConfigMap to automate deployment updates with custom entrypoint.sh
- Applied Security Contexts to run app as non-privileged user with no privilege escalation
Serverless Fargate Deployment | Terraform, Docker, GitHub Actions, AWS
- Developed IaC for VPC architecture: subnets, security groups, route tables, etc.
- Automated CI/CD workflow pushing Docker images to AWS ECR with GitHub Actions
- Deployed fully serverless highlight processing application
Serverless Data Lake Pipeline | Terraform, AWS (Lambda, Glue, Athena), GitHub Actions
- Provisioned entire data lake pipeline as IaC with Terraform
- Automated CI/CD workflow deploying Lambda functions to AWS with GitHub Actions
- Decoupled API call function from data extraction function with S3 bucket trigger
- Configured CloudWatch logs for observability & troubleshooting
Kubernetes Course Project | Kubernetes, Helm, Docker, Calico, Bash, Git
- Deployed website application to Kubernetes with manifests and Helm charts
- Developed app container in Docker, ensuring portability and idempotent deployments
- Managed Kubernetes network with Calico CNI
Containerized Wordpress Deployment | Terraform, Docker, AWS, Bash, Git
- Designed a scalable, fault-tolerant WordPress deployment leveraging AWS services (EC2, ELB, RDS, EBS, S3, ECR, CloudFront, ACM) and Docker containers
- Decoupled data plane with AWS RDS, designing correct network topology for multi-AZ failover
- Developed extensive user data scripts in Bash to automate container deployment and external S3 and EFS volumes for shared persistent storage across instances
Cloud Resume Challenge | Terraform, GitHub Actions, AWS, Python
- Deployed two-tier dynamic website on AWS CloudFront with TLS secure connections
- Configured Route 53 zone records for domain routing and optimizing content delivery
- Reduced release cycles by 40% through automated CI/CD pipelines with GitHub Actions
AWS API Mock/Unit Testing | AWS (Boto, Lambda), Python (Moto, unittest), Git
- Designed and tested a serverless CRUD API for DynamoDB using AWS Lambda, employing the Moto framework for mock AWS resource provisioning
- Formulated a battery of unit tests in Python to validate GET, POST, PUT and DELETE API operations, ensuring correct response codes and data integrity
Node.js RESTful API | Node.js, JavaScript, MongoDB
- Developed a RESTful API for a CRM application using Node.js, Express, and Mongoose to manage customer data with CRUD operations
- Connected to a secure MongoDB database via Mongoose with authentication
- Designed modular route handling to promote scalability and maintain code clarity, adhering to RESTful principles
Landing Page | AWS Lambda, Python Flask, API
- Designed and developed a lightweight webapp built on Flask deployed to AWS Lambda with Zappa for cost-effective scalability, demonstrating serverless architecture
- The landing page leverages AWS API Gateway, Route 53, and Certificate Manager for secure, domain-specific routing
File Analyzer | AWS Lambda, API Gateway, Python, JavaScript
- Applied test-driven development principles through the Pytest framework to emphasize software requirements
EDUCATION
Western Governors University
B.S. Cloud Computing | AWS Track | 3.5 GPA | March 2024
- Founding member: WGU Cloud Computing Society
- Micro-credentials: AWS Cloud Security, AWS Cloud DevOps